If you have a Professional Edition Organization, you must cancel your subscription before requesting Organization deletion in Organization Settings.If your Organization is subscribed through the AWS Marketplace, you must cancel your Marketplace subscription before you can request Organization removal in Organization Settings.
Request deletion
1
Navigate to Organization Settings
Go to your Organization Settings.
2
Request deletion
Click Request Deletion to begin the process.
3
Review the warning
A confirmation dialog titled Permanently Delete Organization? appears. Review the consequences:
- All associated notebooks and data will be permanently deleted.
- Individual Accounts will be removed from this Organization but remain operational in any other active Organizations.
4
Confirm deletion
To confirm that you understand the consequences, type
DELETE into the text field.5
Delete
Click Delete a final time to permanently delete your Organization, its members, and all associated data.
Request undeletion
If your Organization has been closed but not yet permanently deleted, an Organization Administrator can request to reactivate it from Organization Settings.To request undeletion, your Organization must be in good standing with no outstanding invoices. Requesting undeletion resets the deletion timer.
1
Navigate to Organization Settings
Go to your Organization Settings. For a closed Organization, a Request Undeletion button is shown.
2
Request undeletion
Click Request Undeletion. A confirmation dialog titled Request Organization Undeletion appears.
3
Confirm
Click Undelete to submit the request. If the request can’t be processed (for example, because of outstanding invoices), a warning is shown explaining the reason.