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Every new Wherobots Organization starts on a free Professional Edition trial. Adding a payment method unlocks the full set of Professional Edition runtimes right away, and keeps your Organization on the Professional Edition once the trial ends. You can pay through Direct Billing (credit card or bank account) or through the Amazon Web Services (AWS) Marketplace. Both give you the same features and resources — choose the one that fits how your team buys software.
New to Wherobots? To create an Organization and start a Professional Edition trial, see Create a Wherobots Account first.

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How the free trial works

Your free Professional Edition trial ends after 14 days or when you use up your trial usage allowance, whichever comes first.For the current trial length and usage allowance, see Wherobots Pricing.
The allowance covers your usage during the trial — it isn’t a credit balance. You can’t spend it later, and any part of it you don’t use isn’t carried over. Adding a payment method does not end your trial. Your Organization stays on the trial until you reach the end of the trial period or use up the allowance — you just get the full set of runtimes in the meantime. When your trial ends with a payment method on file, your Organization is invoiced the Professional Edition monthly minimum and receives an equivalent amount of account credit to draw down against your usage. For current pricing and a detailed comparison of what’s available on each plan, see Wherobots Pricing.

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Before you start

Adding a payment method requires the following:
  • A Wherobots account with the Admin role. You must have the credentials to log in to the Organization you’re adding the payment method to. For more information on Roles, see Organization Roles.
  • A Billing Contact Email for your Organization, which is used to receive invoices and payment notifications. You’ll add this as part of the Direct Billing steps below.
Adding a payment method through the AWS Marketplace?As a best practice, assign the team member who holds aws-marketplace:Subscribe permissions in AWS the Admin role within your Wherobots Organization so they can complete the subscription. Once the subscription is linked, their Admin permissions can be modified according to your company’s policy.

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Choose a payment method

  • Direct Billing: Pay with a credit card or bank account directly through Wherobots Cloud. See the Direct Billing tab below for steps.
  • AWS Marketplace: Bill through your existing AWS account. See the AWS Marketplace tab below for steps.
With Direct Billing, you add a credit card or bank account directly in Wherobots Cloud and are billed by Wherobots (not AWS).
Admin requiredAdding a payment method requires Admin access to your Wherobots Organization. If you can’t log in as an Admin, reach out to your Wherobots Organization Administrator for assistance. For more information on Roles, see Organization Roles.
To add a payment method via Direct Billing, do the following:
1

Log in

Log in to Wherobots Cloud.
2

Go to Billing

Go to Organization Settings > Billing.
3

Add a Billing Contact Email

Add a Billing Contact Email. This is required before you can add a payment method, and is used to receive invoices and payment notifications.
4

Open the payment method form

Start the add-payment-method flow from the Billing section. You can also go directly to cloud.wherobots.com/upgrade.
5

Select Direct Billing

Select the Direct Billing tab.
6

Enter payment and billing details

Enter your credit card or bank account details on the left, and your billing address on the right.
7

Submit your payment details

Submit the form to save the payment method to your Organization. The full set of Professional Edition runtimes becomes available once it’s saved.
Pending stateIf something goes wrong while your payment method is being saved, a Pending state will appear in the Billing section of Organization Settings. If you see this status, try again or contact support@wherobots.com for assistance.

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Confirm your payment method

To confirm that your payment method was saved, do the following:
1

Navigate to Billing

Go to Organization Settings > Billing.
2

Verify your payment method

Confirm that your payment method appears on the Billing page and that your Organization shows the Professional Edition. Professional Billing

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Applying the change to active runtimes

After adding a payment method, you must stop and restart any active runtimes before you can use the runtimes and resources it unlocks (for example, paid datasets). To apply the change to a workload like a Notebook, Job Run, or SQL Session:
1

Save your work

Stopping a runtime will discard any unsaved changes.
2

Stop the current runtime

Go to Organization Settings and click Destroy on any active runtime.
3

Start a new runtime

Go to Organization Settings and start a new runtime. Your new runtime will have access to the full set of Professional Edition runtimes and resources.

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If your trial ends without a payment method

If your trial period ends or you use up your trial allowance and no payment method is on file, your Organization moves to a zero-compute state. You can still log in, browse your Organization, and manage your settings, but you can’t start runtimes or run workloads. Adding a payment method restores access. Follow the steps in Choose a payment method, then stop and restart any runtimes as described in Applying the change to active runtimes.

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Unable to subscribe through the AWS Marketplace?

If you are unable to subscribe through the AWS Marketplace, you can add a payment method via Direct Billing using a credit card or bank account instead. If you need further assistance, contact us at support@wherobots.com.

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Manage your payment method

Change Your Billing Method

Switch between Direct Billing and AWS Marketplace billing

Cancel Your Subscription

End your paid Wherobots Organization subscription

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Next steps

Add Members to an Organization

Invite team members to join your Organization

Install the Wherobots VS Code Extension

Set up the Wherobots VS Code Extension to create notebooks with our MCP server right from your code editor

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Need more than the Professional Edition?

The Innovation and Enterprise Editions add higher member limits, dedicated support, and additional deployment options through a contract with Wherobots. See Upgrade Your Organization.