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Once your Organization has a payment method on file, you can view your bill within Wherobots Cloud.

Before you start

In order to view your bill in Wherobots Cloud, ensure that you have the following:

Billing overview

Depending on how you signed up, you may be billed by Wherobots directly (Direct Billing), through AWS Marketplace, or through a contract with Wherobots. For how each billing method is managed, including contract subscriptions, see Billing methods. For what starts and stops a billable event, see the Billing Overview.

Invoices and billing contact

Invoices are emailed to the Billing Contact Email configured in your Organization’s Billing settings. This can be an individual email address or a team alias (e.g., billing@yourcompany.com), but only a single email address is supported. To update the billing contact email:
  1. Log in to Wherobots Cloud.
  2. Go to Organization Settings > Billing.
  3. Under Billing Contact Email, enter the desired email address.
  4. Click Update.

Access your billing statements

To view your invoices, do the following:
  1. Log in to Wherobots Cloud.
  2. Go to Organization Settings > Billing.
  3. Click View Invoicing. Professional Billing You can review your Account information, Unpaid invoices, and Invoice history.