Service level agreement
A Service level agreement (SLA) guarantee is only available for the Wherobots Enterprise Edition. Contact us for more information about Wherobots Enterprise Edition.| Organization | Service Level Agreement Guarantee |
|---|---|
| Community Edition | Not available ❌ |
| Professional Edition | Not available ❌ |
| Enterprise Edition | Available ✅ |
Cloud and Cloud Region Availability
If a specific cloud provider or region you need is not listed here, it means Wherobots does not currently support that region and/or provider. Please signal your interest in additional cloud providers and regions by filling out this form: Cloud Provider Regions.Amazon Web Services (AWS)
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The Wherobots Cloud service is currently provisioned in the following regions:
AWS Region Name AWS Region Code Access Oregon us-west-2All Organization Editions Ireland eu-west-1Paid Organizations Only Northern Virginia us-east-1Paid Organizations Only Mumbai ap-south-1Paid Organizations Only - AWS US-West-2 (Oregon) is Wherobots’ default region.
- Wherobots can access (read and write) data in any private S3 storage bucket located in a public AWS region that you’ve connected to your Wherobots Organization through an S3 Storage integration.
- Wherobots can access read data in any public S3 storage bucket located in a public AWS region that you’ve connected to your Wherobots Organization through an S3 Storage integration.
- Wherobots does not currently charge its customers for cross-region data transfer between its cloud service and S3 storage in another region.