Customer Support - Wherobots

Community Edition Organization
Professional Edition Organization
Enterprise Edition Organization

This page details the customer support available to Wherobots customers.

Community Edition Organization

Best-effort support for the Wherobots Community Organization is provided through the #vendor-wherobots channel on the Apache Sedona Discord server.

Professional Edition Organization

Professional Edition Organizations can receive support through email at [email protected].

To create a new Professional Edition Organization, see Create a Professional Edition Organization.
To upgrade your Community Edition Organization to a Professional Edition Organization, see Upgrade Organization.

Enterprise Edition Organization

Enterprise Edition Organizations can receive support through email at [email protected] or a dedicated support Slack channel with the Wherobots team.

To create a new Enterprise Edition Organization, see Create an Enterprise Edition Organization.
To upgrade your Community or Professional Edition Organization to an Enterprise Edition Organization, see Create an Enterprise Edition Organization.