Professional Edition Organization
Professional Edition Organizations receive community support and email support at support@wherobots.com, 8×5 on a best-effort basis.Premium Support
Premium Support is an add-on for Professional Edition Organizations, priced at $1,000 per month. It adds a private Slack channel and 8×5 priority support. For details, see Wherobots Pricing.Innovation Edition Organization
Innovation Edition Organizations receive support through a dedicated Slack or support channel with the Wherobots team, 8×5 with target response SLAs, and through email at support@wherobots.com. Premium Support is included.Enterprise Edition Organization
Enterprise Edition Organizations receive 24×7 support through a dedicated Slack or support channel, and through email at support@wherobots.com. Enterprise contracts include a 99.5% contractual SLA on Wherobots Cloud compute availability. See Availability.Change your edition
- To compare editions, see Organization Editions.
- To add a payment method to your Professional Edition trial, see Add a Payment Method.
- To move your Organization to the Innovation or Enterprise Edition, see Upgrade Your Organization.