Availability¶
This page details Wherobots' current availability commitments.
Service level agreement¶
A Service level agreement (SLA) guarantee is only available for the Wherobots Enterprise Edition. Contact us for more information about Wherobots Enterprise Edition.
| Organization | Service Level Agreement Guarantee |
|---|---|
| Community Edition | Not available ❌ |
| Professional Edition | Not available ❌ |
| Enterprise Edition | Available ✅ |
Cloud and Cloud Region Availability¶
Amazon Web Services (AWS)¶
- The Wherobots Cloud service is currently provisioned in the AWS US-West-2 (Oregon) region, which is the default region for this service.
- Wherobots can access (read and write) data in any private S3 storage bucket located in a public AWS region that you've connected to your Wherobots Organization through an S3 Storage integration.
- Wherobots can access read data in any public S3 storage bucket located in a public AWS region that you've connected to your Wherobots Organization through an S3 Storage integration.
- Wherobots does not currently charge its customers for cross-region data transfer between its cloud service and S3 storage in another region.
Additional cloud provider regions¶
At Wherobots, we're always working to better serve our customers. Fill out this form to tell us which additional cloud provider regions you need Wherobots to support: Cloud Provider Regions.