Upgrade your Organization

If you have an existing Community Edition Organization, you can upgrade to a Professional Edition Organization through the Amazon Web Services (AWS) Marketplace.

Creating a new Professional Edition Organization?

If you're creating a new Professional Edition Organization (rather than upgrading an existing Community Edition Organization), see Create a Wherobots Account instead.

You can also upgrade to an Enterprise Edition Organization, which is only available through contract.

For a detailed comparison of available plans, see Wherobots Pricing.

Unable to sign up through the AWS Marketplace?

If you are unable to create an AWS account and subscribe to the Professional Edition through the AWS Marketplace, contact us at support@wherobots.com.

Benefits

When you upgrade to a Paid Wherobots organization, you get access to additional features including the following:

Category	Features
Increased Compute Capacity	GPU-Optimized Runtimes Memory-Optimized Runtimes Larger General Purpose Runtimes
Collaboration & Team Management	Add Members to an Organization Service Principals Audit Logs
Advanced Geospatial Capabilities & Data Analysis	Job Runs and related REST API WherobotsAI Raster Inference, including the ability to bring in your own machine learning model. Travel Isochrones Functionality & Related Dataset
Storage Integration & Additional Cloud Region Support	AWS N. Virginia Region Support (us-east-1) AWS EU Region Support (aws-eu-west-1) S3 Storage Integration

For more information see, Wherobots Pricing.

Choose your upgrade starting point

graph TD
    A[Decide to Upgrade from Community to Pro] --> B{Do you Need to Consolidate Accounts?};
    B -- **No**-There are no<br>pre-existing Accounts that need to be addressed. --> C[Standard Upgrade];
    C --> Z[Professional Edition Organization Upgrade Successful];
    B -- **Yes**-There will be at least<br>1 existing account<br>that needs to be merged<br>into the newly upgraded Organization. --> D[**Secondary Account Holders**<br>Backup Data<br>_Optional but Encouraged_];
    D --> E[**Primary Account Holder** Contacts Support to delete previous Community Organization Accounts];
    E --> F[**Primary Account Holder** Upgrades to Professional Organization];
    F --> G[**Primary Account Holder** Invites team members to New Professional Organization];
    G --> Z;

Choose your upgrade starting point
Standard Single Organization Upgrade	Consolidate Existing Organizations

Before you start

While upgrading a Community Edition Organization through the AWS Marketplace can be initiated by any Wherobots Organization member, successfully completing the upgrade is contingent on having the following:

• A Wherobots account configured to the Admin role. You must have the credentials to log in to the Community Edition Organization that you wish to upgrade.
  • If you are consolidating existing accounts you must be the primary account holder for your group. For more information see, Consolidate Existing Accounts.

• AWS IAM role permissions that allow you to subscribe to SaaS products on the AWS Marketplace. This can include the following permissions:

  IAM Permission Policy	Description
  aws-marketplace:Subscribe	This is the fundamental permission for subscribing to any offering on AWS Marketplace.
  aws-marketplace:ViewSubscriptions	This allows you to view your existing AWS Marketplace subscriptions, which helps manage and track your subscription.
  aws-marketplace:ManageSubscriptions	This provides broader control, allowing you to both subscribe and unsubscribe from offerings.

  For more information on IAM permissions, see Actions, resources, and condition keys for AWS Marketplace in the AWS Documentation.

Consolidate Existing Organizations

As their needs evolve, teams often transition from multiple individual Wherobots Community Edition Organizations to a unified Professional Edition for better features and collaboration.

This transition should start with designating one team member to lead the Professional upgrade.

All other team members must have their existing accounts deleted before they can be added to the new Professional Organization.

To consolidate multiple team members under a new single Wherobots Professional Organization, do the following:

Why do team members need to delete their existing Accounts and Organizations?

This step is necessary because, currently, an email address can only be associated with one Wherobots Organization.

1. Designate one team member to lead the Professional upgrade, this person will be known as the Primary Account Holder.
   
   This person's Wherobots Organization is the Organization that will exist going forward. Ideally, the person leading the upgrade has the required AWS IAM role permissions (aws-marketplace:Subscribe, aws-marketplace:ViewSubscriptions, aws-marketplace:ManageSubscriptions).
2. Primary Account Holder: Inform your team members to download resources from their Community Edition Organizations (e.g., Wherobots Notebooks), as these will be inaccessible after account deletion.
3. Primary Account Holder: Complete the Wherobots Organization Upgrade procedure.
4. Primary Account Holder: Contact support@wherobots.com to request the deletion of their team members' old Community Edition Accounts and Organizations. In your email, cc all affected account holders.
5. Once Wherobots Support confirms the deletions, these team members can then be added to the new Professional Organization.

Initiate the upgrade process

To upgrade from a Community Edition Organization to a Professional Edition Organization, do the following:

1. Log in to Wherobots Cloud.

2. Go to Organization Settings > Billing. You should see Community Edition on your Billing page.

   

3. Click Subscribe with AWS Marketplace.

   

You will be taken to the Wherobots Spatial Intelligence Cloud Professional Edition listing on the AWS Marketplace to complete your upgrade.

AWS Marketplace

On the Wherobots Spatial Intelligence Cloud Professional Edition's AWS Marketplace page, you can read the Product Overview and review the accompanying Pricing, Usage, and Support information.

Admin required to complete upgrade

Upgrading through the AWS Marketplace requires Admin access to the Wherobots Community Edition Organization. If you can't log in as an Admin, reach out to your Wherobots Organization Administrator for assistance. For more information on Roles, see Organization Roles.

To complete your upgrade, do the following:

1. Go to the Wherobots Spatial Intelligence Cloud Professional Edition listing on AWS Marketplace.
2. Click View purchase options.
3. Review the details.

4. Scroll down and click Subscribe.

   1. Your subscription is being processed.

   2. Once your subscription has finished processing, you'll see the following:

5. Click Set up your account. You will be redirected to Wherobots Cloud to log in and complete the upgrade.

Wherobots Cloud

After finishing the steps in the AWS Marketplace section, you'll be redirected to Wherobots Cloud to complete the upgrade:

1. You will be redirected to the Wherobots Cloud registration screen.
2. Click Login (do not create a new account).
3. Log in to Wherobots Cloud with an existing Admin account. Use the Email and Password for the Community Edition Organization that you're upgrading.
4. Click Confirm to link your Amazon Marketplace subscription to this Organization.

Confirm your upgrade

To confirm that you've successfully upgraded to a Professional Edition Organization, do the following:

1. Go to Organization Settings > Billing.
2. Confirm that you now have the Professional Edition icon on your Billing page.

Add Members to an Organization

A Wherobots Professional Edition Organization enables team collaboration by letting you add more members to your Organization. For more information, see Add Members to an Organization.

Unable to sign up through the AWS Marketplace?

If you are unable to create an AWS account and subscribe to the Professional Edition through the AWS Marketplace, contact us at support@wherobots.com.

Upgrade to an Enterprise Edition Organization

An Enterprise Edition is only available through contract with Wherobots.

To upgrade to an Enterprise Edition Organization, see Create an Enterprise Edition Organization.