> ## Documentation Index
> Fetch the complete documentation index at: https://docs.wherobots.com/llms.txt
> Use this file to discover all available pages before exploring further.

# Customer Support

This page details the customer support available to Wherobots customers.

## Community Edition Organization

Best-effort support for the Wherobots Community Organization is provided through the `#vendor-wherobots` channel on the [Apache Sedona Discord server](https://discord.com/invite/9A3k5dEBsY).

## Professional Edition Organization

Professional Edition Organizations can receive support through email at [support@wherobots.com](mailto:support@wherobots.com).

* To create a new Professional Edition Organization, see [Create a Professional Edition Organization](/get-started/wherobots-cloud/create-account/#create-a-professional-edition-organization).
* To upgrade your Community Edition Organization to a Professional Edition Organization, see [Upgrade Organization](/get-started/upgrade-organization/).

## Enterprise Edition Organization

Enterprise Edition Organizations can receive support through email at [support@wherobots.com](mailto:support@wherobots.com) or
a dedicated support Slack channel with the Wherobots team.

* To create a new Enterprise Edition Organization, see [Create an Enterprise Edition Organization](/get-started/wherobots-cloud/create-account/#create-an-enterprise-edition-organization).
* To upgrade your Community or Professional Edition Organization to an Enterprise Edition Organization, see [Create an Enterprise Edition Organization](./get-started/wherobots-cloud/create-account#create-an-enterprise-edition-organization).