> ## Documentation Index
> Fetch the complete documentation index at: https://docs.wherobots.com/llms.txt
> Use this file to discover all available pages before exploring further.

# Change Your Billing Method

> Switch between Direct Billing (credit card) and AWS Marketplace billing for your Wherobots Professional Edition Organization by contacting Wherobots support.

If you need to change how your Wherobots Organization is billed — for example, switching from **Direct Billing** (credit card or bank account) to **AWS Marketplace**, or vice versa — contact Wherobots support to coordinate the change.

<Note>
  Changing your billing method is handled by the Wherobots team. Contact [support@wherobots.com](mailto:support@wherobots.com) to switch between Direct Billing and AWS Marketplace billing.
</Note>

## Before you start

* You must have the **Admin** role in your Wherobots Organization. For more information, see [Organization Roles](/get-started/organization-info/organization-roles/).
* **Save your work.** Stop all active runtimes and save any in-progress notebooks before the transition.
* **Take note of your Job Run schedule.** Be aware of any scheduled jobs that may be affected during the transition.
* Review any upcoming invoices or billing cycles. For AWS Marketplace, consult [Cancelling your SaaS Subscription](https://docs.aws.amazon.com/marketplace/latest/buyerguide/cancel-subscription.html#cancel-saas-subscription) in the AWS Documentation for timing details.

## Request a billing method change

To change your billing method, contact Wherobots support:

<Steps>
  <Step title="Contact Wherobots support">
    Email [support@wherobots.com](mailto:support@wherobots.com) with your Organization name and the billing method you want to switch to (Direct Billing or AWS Marketplace).
  </Step>

  <Step title="Coordinate the transition">
    The Wherobots team will help coordinate timing so you retain access to your Professional Edition features throughout the change.
  </Step>

  <Step title="Verify the change">
    Once complete, go to [**Organization Settings > Billing**](https://cloud.wherobots.com/organization#billing) and confirm your Organization reflects the new billing method.
  </Step>
</Steps>

## Need help?

If you run into issues during the transition or need assistance coordinating timing between billing methods, contact [support@wherobots.com](mailto:support@wherobots.com).