> ## Documentation Index
> Fetch the complete documentation index at: https://docs.wherobots.com/llms.txt
> Use this file to discover all available pages before exploring further.

# Change Your Billing Method

> Switch between Direct Billing (credit card) and AWS Marketplace billing by downgrading to the Community Edition and re-upgrading with your preferred billing method.

If you need to change how your Wherobots Organization is billed — for example, switching from **Direct Billing** (credit card or bank account) to **AWS Marketplace**, or vice versa — you must first downgrade to the Community Edition and then upgrade again using your preferred billing method.

<Warning>
  Changing your billing method requires a temporary downgrade to the Community Edition. During this time, you will lose access to Professional Edition features until the upgrade is complete. Plan this transition during a period of low usage.
</Warning>

## Overview

To change from one billing method to another:

1. **Cancel** your current subscription (downgrade to Community Edition).
2. **Upgrade** your Organization again using the new billing method.

```mermaid theme={"system"}
graph TD
    A[**Current Professional Edition**<br/>Direct Billing or AWS Marketplace] --> B[**Cancel Your Subscription**<br/>Downgrade to Community Edition];
    B --> C{Choose New<br/>Billing Method};
    C -- Direct Billing --> D[Upgrade via Credit Card<br/>or Bank Account];
    C -- AWS Marketplace --> E[Upgrade via<br/>AWS Marketplace];
    D --> F[Professional Edition<br/>with New Billing Method];
    E --> F;
```

## Before you start

* You must have the **Admin** role in your Wherobots Organization. For more information, see [Organization Roles](/get-started/organization-info/organization-roles/).
* **Save your work.** Stop all active runtimes and save any in-progress notebooks before canceling your subscription.
* **Take note of your Job Run schedule.** Ensure you are aware of any scheduled jobs that may be affected by the downgrade. When you downgrade to the Community Edition, any running workloads including scheduled job runs will be stopped. Job Runs are only available with the Professional and Enterprise Editions, so you will lose access to any scheduled runs while you are on the Community Edition.
* Review any upcoming invoices or billing cycles. Cancellation of a Direct Billing subscription takes effect immediately. For AWS Marketplace, consult [Cancelling your SaaS Subscription](https://docs.aws.amazon.com/marketplace/latest/buyerguide/cancel-subscription.html#cancel-saas-subscription) in the AWS Documentation for timing details.

## Switch from Direct Billing to AWS Marketplace

<Steps>
  <Step title="Cancel your Direct Billing subscription">
    1. Log in to [Wherobots Cloud](https://cloud.wherobots.com/).
    2. Go to [**Organization Settings > Billing**](https://cloud.wherobots.com/organization#billing).
    3. Follow the prompts to cancel your subscription.

    After cancellation, your Organization will be downgraded to the **Community Edition**.

    For more details, see [Cancel Your Subscription](/get-started/organization-management/cancel).
  </Step>

  <Step title="Confirm you are on the Community Edition">
    Once your billing period ends and the downgrade takes effect:

    1. Go to [**Organization Settings > Billing**](https://cloud.wherobots.com/organization#billing).
    2. Confirm that your Organization is on the **Community Edition**.
  </Step>

  <Step title="Upgrade via AWS Marketplace">
    Follow the steps in [Upgrade Your Organization — AWS Marketplace](/get-started/upgrade-organization#aws-marketplace) to subscribe through the AWS Marketplace and link the subscription to your Organization.
  </Step>

  <Step title="Verify the upgrade">
    1. Go to [**Organization Settings > Billing**](https://cloud.wherobots.com/organization#billing).
    2. Confirm that your Organization is now on the **Professional Edition** with AWS Marketplace billing.
  </Step>
</Steps>

## Switch from AWS Marketplace to Direct Billing

<Steps>
  <Step title="Cancel your AWS Marketplace subscription">
    Cancel your Wherobots subscription through AWS by following [Cancelling your SaaS Subscription](https://docs.aws.amazon.com/marketplace/latest/buyerguide/cancel-subscription.html#cancel-saas-subscription) in the AWS Documentation.

    After cancellation, your Organization will be downgraded to the **Community Edition**.
    Timing of your cancellation depends on your AWS subscription, refer to [Before you start](#before-you-start) for more information.

    For more details, see [Cancel Your Subscription](/get-started/organization-management/cancel).
  </Step>

  <Step title="Confirm you are on the Community Edition">
    Once the cancellation takes effect:

    1. Log in to [Wherobots Cloud](https://cloud.wherobots.com/).
    2. Go to [**Organization Settings > Billing**](https://cloud.wherobots.com/organization#billing).
    3. Confirm that your Organization is on the **Community Edition**.
  </Step>

  <Step title="Upgrade via Direct Billing">
    Follow the steps in [Upgrade Your Organization — Direct Billing](/get-started/upgrade-organization#direct-billing) to add a credit card or bank account and upgrade your Organization.
  </Step>

  <Step title="Verify the upgrade">
    1. Go to [**Organization Settings > Billing**](https://cloud.wherobots.com/organization#billing).
    2. Confirm that your Organization is now on the **Professional Edition** with Direct Billing.
  </Step>
</Steps>

## Need help?

If you run into issues during the transition or need assistance coordinating timing between cancellation and re-upgrade, contact [support@wherobots.com](mailto:support@wherobots.com).